Accredited

Every year, ethical violations cost companies millions (and sometimes billions) of dollars in fines, legal fees, and lost revenue. In an increasingly transparent world, maintaining ethical business standards is increasingly important.

The only problem is that ethics training is usually about as exciting as watching someone watch paint dry. This Business Ethics series covers a wide range of important ethical issues – conflicts of interest, harassment, privacy concerns and more – and it does so in an engaging, entertaining way. Behaving ethically is enormously important, and people might be more inclined to listen if they were able to think “this is actually enjoyable!” rather than “the boredom is literally crushing me.”

Working effectively in a collaborative space can present some unique challenges. You need to be able to create conditions that allow you to work well, but you also need to be respectful of those around you so that they can work well. In this training course a few core issues that you can address to improve your working conditions in a collaborative environment – in part by showing you how to do them the wrong way.

Conflict. Maybe you’re the kind of person who loves getting into an argument (or 9 or 12 of them) before lunchtime. Maybe you love the feeling of your blood boiling, of being yelled at and storming off in a fury and all the other fun things that happen when a simple conversation spirals completely out of control.

But if you don’t want to live your life that way, then Conflict De-Escalation Techniques is for you. This concise video-based series will provide you with a solid foundation of techniques and strategies for de-escalating even the most contentious of conversations. You’ll learn how to improve your active listening, speak with empathy, develop a solution mindset, and avoid falling into the most common traps that consistently increase the likelihood of an exchange going off the rails.

This series is also hilarious, and laughing is a great de-escalation technique all by itself. Learning how to avoid arguments and steer conversations in a positive direction are critical skills to master, but that doesn’t mean it has to bore you to death. So get ready to enjoy Conflict De-Escalation Techniques.

The cost of conflict in the workplace is significant, both in terms of time and money. Conflicts are estimated to result in over $359 billion in lost productivity, and an average of 42% of every manager’s time is spent dealing with various conflicts.

Fortunately, unresolved conflict is the single largest reducible cost in many businesses. The Conflict Resolution series will give your team the tools to resolve their issues before they become issues.

Effective coaching helps develop employees, providing the support they need to enhance their workplace skills and the confidence to grow both as a person and within the organisation. A good coach will help the employee to reach personal goals and challenging targets, which will in-turn ensure the success of the business overall.

This coaching skills e-learning course is a complete review of the key principles of coaching from start to finish. It covers the importance of coaching, assesses current skills and development areas and provides all the practical tools and techniques required to take coaching to another level and ensure your learners success as a business coach. The e-learning provides a comprehensive view of everything the successful coach needs

What does it take to be successful? Of course, normal intelligence matters, as do technical skills and experience. But really successful people often score highly in another vital, less talked about area – emotional intelligence.

Emotional intelligence is probably the greatest ‘soft’ skill you can learn in business. In this course your learners will get a firm understanding of what it is and why it’s important. And they’ll have a range of practical tools to take back to the workplace so they’ll start working better with other people to achieve greater results.

This session provides an overview of AI technologies and their applications in HR, setting the stage for exploring their impact on employment law and workplace practices. It will also explore some current legal issues arising from the use of AI in HR, including discrimination, privacy, and compliance with existing employment laws.

Course description:
This session provides an overview of AI technologies and their applications in HR, setting the stage for exploring their impact on employment law and workplace practices. It will also explore some current legal issues arising from the use of AI in HR, including discrimination, privacy, and compliance with existing employment laws.

Course Outline/ Overview:
•Familiarise the fundamental concepts of AI technologies and their applications in HR to recognize how they influence employment practices.
•Identify current legal issues such as discrimination, privacy concerns, and compliance challenges related to the use of AI in HR.
•Examine relevant case studies where AI has impacted HR decision-making to understand potential legal ramifications and best practices.
•Evaluate the latest developments in employment law related to AI technologies, enabling legal professionals to provide up-to-date legal advice and ensure compliance with current regulations.

Trainer Bio:
Thenji Moyo is an award-winning lawyer that heads the Gateley UK LLP employment practice and is a qualified specialist Partner advising on all UAE and DIFC employment law. Thenji is ranked in Chambers and Partners and a qualified specialist Employment Partner advising on all UAE and DIFC employment law.
Thenji has extensive experience working in employment law advising blue chip, multinational, regional, local and private clients from all industry sectors.
Thenji is a legal practitioner registered with the DIFC Courts and the Legal Affairs Department. Thenji is also the appointed employee representative on the Supervisory Board for the newly established DIFC Employee Workplace Savings Scheme.
Thenji was awarded the Employment Lawyer of the Year at the first G.C.C. Lexis Nexis Women in Law Awards 2022 for her outstanding contributions to the legal industry. In 2021, she led the Gateley team in various gender equality initiatives and introduced an aggressive training campaign aimed at the promotion of equality within the workplace. The firm was awarded with the Equality Initiative of the Year at the Lexis Nexis Women in Law Awards and the Middle East Legal Awards 2022. Thenji has been a champion for preventing bullying and harassment in the workplace and has led various training sessions in G.C.C countries for employees and management of multi-national organizations. Thenji is also a published author and an adjunct lecturer at Middlesex University (Dubai).

Dilini is a UK-qualified lawyer who joined Gateley in 2023 as a senior associate for employment.
With over a decade of experience, Dilini has advised various businesses on complex legal issues
relating to employment and pensions law, ranging from start-ups to multinational companies.
She has also provided guidance in relation to restructuring, reorganisation, redundancies,
transfer of employees, global mobility solutions, senior executive appointments, and
terminations.
Dilini is well versed in all aspects of non-contentious employment law, as she has routinely
advised on and drafted employment contracts, director service agreements, consultancy
agreements, business protection agreements, non-disclosure agreements, employment
policies, and procedures. She is also instructed on employee benefit design matters, with a
particular focus on employee share option schemes. Furthermore, she has advised on the
employment aspect of numerous high-profile mergers and acquisitions in the UAE. Dilini’s
practice also encompasses contentious matters for employers and employees before the local
labour courts, the DIFC courts and the ADGM courts concerning bonus disputes,
whistleblowing, and discrimination.
Dilini has significantly contributed to the UAE’s legal landscape by delivering bespoke
employment training to HR professionals on the UAE labour law reforms, terminations, DEI, and
business protection. She has also done so by writing several articles and leadership pieces,
including a practice note for lawyers regarding employee share options in the UAE. She was
deemed a “rising star” in UAE Employment law by the Legal 500 rankings in 2022 and 2023.

With corporate clients increasingly requiring that external lawyers understand their business, it is crucial that legal practitioners have greater business acumen.
This course follows its companion course “Anatomy of a Corporation” which breaks down the responsibilities of different departments of a typical client corporation and how lawyers can potentially support those functions.
While covering subjects that are typically in a traditional MBA program at a very high-level, this course focuses on general concepts that are most relevant to external counsel without getting into the nitty gritty technical details.
By providing bite-sized business concepts, it focuses on fundamentals that are most useful from the perspective of providing legal services. While this course will not require you to calculate financial ratios, for example, it will provide a general understanding of why certain financial ratios might be important to external counsel providing legal advice to their clients.
With a section at the end of each module on how you can apply the learnings to your practice, this course will help you better understand business parlance which will hopefully improve your service proposition and client relationships.

Part 1 of the course included these modules:
· Strategy
· Macro- and Micro-Economics
· Finance and Accounting

The course topics include:
· Sales and Marketing
· Human Resources
· Innovation

With corporate clients increasingly requiring that external lawyers understand their business, it is crucial that legal practitioners have greater business acumen.

This course follows its companion course “Anatomy of a Corporation” which breaks down the responsibilities of different departments of a typical client corporation and how lawyers can potentially support those functions.

While covering subjects that are typically in a traditional MBA program at a very high-level, this course focuses on general concepts that are most relevant to external counsel without getting into the nitty gritty technical details.

By providing bite-sized business concepts, it focuses on fundamentals that are most useful from the perspective of providing legal services. While this course will not require you to calculate financial ratios, for example, it will provide a general understanding of why certain financial ratios might be important to external counsel providing legal advice to their clients.

With a section at the end of each module on how you can apply the learnings to your practice, this course will help you better understand business parlance which will hopefully improve your service proposition and client relationships.

The course topics include:

· Strategy

· Macro- and Micro-Economics

· Finance and Accounting

Part 2 of the course will include these modules:

· Sales and Marketing

· Human Resources

· Innovation

The objective of this course is to examine relevant UAE medical malpractice legislation and the framework of legal remedies available to an individual. The course will define the central issues of medical malpractice law, practice and procedures within the context of these legal remedies.
The course will examine each of the legal remedies available and the important role and functions of Medical Liability Committees and the Supreme Committee of Medical Liability (‘SCML’). The course will look at the Court’s prevailing attitude to SCML decisions and its ability to ‘challenge’ decisions pursuant to the relevant legislation- with examples of recent decisions to illustrate.

The course will survey the procedures and practices of Civil, Criminal and Regulatory proceedings and the appeal processes that each remedy provides.

The course will survey recent decisions in Civil and Criminal proceedings and the amounts awarded in compensation in Civil cases and examine the various laws which impact upon the assessment of damages. The course will consider the criminal penalties applicable in these cases and examine penalties imposed in recent judgments.

The term Alternative Dispute Resolution (“ADR”) relates to the resolution of disputes outside of the court system. Everyone has the right to have their disputes decided by a judge in court, but parties may agree to a less formal (and often speedier) form of dispute resolution. This course aims to explain the various form of ADR, with particular reference to the position in the UAE.
We start with a brief explanation of the court system, where the clerk of the court may meet with the parties and attempt to bring them together and settle their dispute amicably. This is similar to the traditional Arab custom of settling disputes in the majlis.
We will then consider mediation, then adjudication, with particular reference to the provisions of the FIDIC contracts. There are Dispute Adjudication Boards (DABs), Dispute Avoidance/Adjudication Boards (BAABs), and plain adjudication.
We will also consider briefly less formal forms of ADR, including Expert Determination, Early Neutral Evaluation and Conciliation.
We will then consider arbitration under Federal Law No. 6 of 2018 on Arbitration, as amended. We will examine the DIAC Arbitration Rules. UAE courts take the view that court litigation is the normal venue for settling legal disputes and that arbitration is an exception to that and requires clear agreement by parties who have the legal capacity to make such an agreement.
By the end of the course, candidates should be in a good position to advise their clients.

Learn the best practices for data security and governance to protect sensitive information and comply with legal and regulatory requirements.