Managing Difficult Client Situations E-learning Course

Course Description:

This e-learning course is designed to help legal practitioners successfully overcome difficult client situations by providing an overview of the different types of difficult personalities that may be encountered in relationships with clients or counsel from the other side, and how to best address these issues.

Learning Objectives:

– Learn about the major types of difficult client personalities you may encounter.
– Anticipate and prepare for difficult client situations.
– Successful navigate challenging situations with clients.

NOTE:

To access the course, please click here.

In order to ensure smooth access to the course, please check that your system is compatible to Docebo’s system requirement by clicking here.

This course contains quizzes and open-ended reflection questions. Please note that your answers will be kept confidential and will not be read, processed, or stored in any manner.