Course Details

Ethics – Client Care & Conflict of Interests (ENGLISH LANGUAGE)


As a part of the Ethics curriculum, this Client Care and Conflict of Interest online course has been designed to provide UAE lawyers with an introduction and understanding of the looking after your client and always acting in their best interests in addition to when issues could arise in conflict and how they could be approached.

The client care section will be broken down into various key parts, covering the importance of client care; taking on a new client; and client complaints and feedback.

This course will also cover the Charter for the Conduct of Advocates and Legal Consultants, highlighting the fundamental principles; key sources of conflict of interest concept; and consequences of Breach of Conflict of Interest Rules.

This course intends to provide you with:
• an understanding of what is considered effective client care and conflict of interest knowledge.
• what role you as lawyers and law firms must play to ensure that you can provide legal services without compromising

Upon completion of this course, you will understand the importance of client care and it’s impact on your business and how to ensure you are alert to conflicts of interest and what to do in each situation that arises.


Once you have booked a course, you can access the preparatory e-learning or e-learning mandatory course in the learning management system by clicking here.

In order to ensure smooth access to the course, please check that your system is compatible to Docebo’s system requirement by clicking here.