Course Details

Emotionally Intelligent Negotiations

LocationOnline via Webex Application

To what extent do emotions impact negotiations? What are “positive” and “negative” emotions, and how do they help or hinder your negotiating success? The fact is emotion plays a positive role in decision making, creativity, and relationship building – all key factors in reaching agreement.

Research shows that using your emotional intellgiences skills – self awareness, the ability to manage patterns of behavior, and practicing empathy – to navigate through a negotiation is proven to produce superior results by building trust and enduring relationships.

Join the discussion about emotional intelligence as a negotiating skill and;

• learn the neuroscience and research about how emotional intelligence powers negotiations
• explore the anatomy of a negotiation
• explore the “core concerns” that lie at the heart of most emotional challenges
• link this learning to address these concerns and enhance your negotiation performance and outcomes