Course Details

Emotional and Social Intelligence

LocationOnline via webex application
Offered ByKwintessential

1- Introduction

When you don’t know how to regulate emotions, these can get a hold of you and impact the way you relate to yourself, others, and the world in general. Emotional dysregulation refers to having trouble when trying to diffuse or manage strong emotions, particularly those considered negative like anger, frustration, and jealousy. When emotions impact your overall quality of life, relationships, or performance at work, you may want to explore healthy ways to cope. Emotional regulation is a practice of cultivating a consecrated shield of time between feeling the emotion and your reaction to that emotion. For example, pausing to collect your thoughts before you respond. Emotional regulation is an important tool for mental well-being in general and to protect and establish healthy relationships.

• Feel balanced and in control of your emotional reaction.
• Stay calm during challenging situations.
• Embracing one’s nourishing attributes and enhancing them.
• Progressing in one’s interpersonal and intra-workplace relations.
• Establishing a productive atmosphere increasing teamwork efficacy

• Providing tools/techniques for managing highly charged situations
• Providing necessary skills for controlling emotions
• Recognizing emotions in others (listening for feelings)
• Creating a positive and motivated work environment
• Increasing one’s empathic approaches in the workplace.

• What are the components of emotional intelligence?
• Why is emotional intelligence important? Examples of emotional intelligence?
• The role of emotional intelligence in success? How to cultivate emotional intelligence?
• Defining social intelligence
• Understanding social intelligence in context of emotional intelligence
• Understanding one’s SIP- Social Intelligence Profile (Karl Albrecht)
• Moving from self-assessment to self-development in context of the S.P.A.C.E Radar
• Learning how to optimize group performance and increase productivity.
• Resolving workplace issues through empathy: Enhance your empathy, How ?