Consumer Protection in Electronic Transactions

The UAE has established itself as a regional leader in developing a robust information technology and internet infrastructure, responding to the growing demand for e-commerce and digital payments.
As online commerce continues its rapid expansion in the country, understanding the legal framework surrounding consumer protection in electronic transactions is crucial for both businesses and legal professionals.
This course is designed at the intersection of consumer protection law and digital commerce, equipping participants with the tools and knowledge needed to ensure compliance with the latest regulations. It offers a thorough understanding of consumer rights and the business obligations in the ever-evolving digital landscape.
Participants will explore the recently enacted legislations which aim at safeguarding consumer rights in general, with a particular focus on electronic transactions.
These include:

– The Federal Law No. 15 of 2020 on Consumer Protection, as amended by Law No. 5 of 2023, in addition to Cabinet Resolution No. 66 of 2023, which issued the executive regulations for the Consumer Protection Law effective from October 2023.

– Federal Decree-Law No. 14 of 2023 on Commerce through Modern Technology (E-Commerce Law) which came into effect in September 2023, governing consumer rights in e-commerce transactions.