Course Details

Conflict Resolution Excellence: Empowering HR Managers with Negotiation, Mediation, and Conflict Management Skills (2 days in person – 4 CLDP)

Please review course information for details on how to book this course

The “Conflict Resolution Excellence” training is a two-day program designed to empower HR Managers with necessary negotiation, mediation, and conflict management skills. By equipping participants with these critical tools, the course aims to enable HR professionals to effectively prevent, manage, and resolve workplace and external disputes. Through a combination of theoretical knowledge, practical exercises, and interactive discussions, participants will learn the fundamentals of negotiation, mediation techniques, conflict awareness, and advanced strategies for achieving win-win outcomes. This training will enhance their conflict resolution expertise and enable them to create a collaborative work environment and establish policies that promote harmonious relationships.
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 Training for HR Managers
 2-3 November 2023
 Al-Hudaiba Awards Buildings (Dubai, UAE)
 English with simultaneous Arabic interpretation
 Accredited by The Government of Dubai Legal Affairs Department
 4 CLPD points