AI-Powered Business Operations (BB15-143)

Course Description:
This session covers how companies can make use of AI to optimise their operations and increase overall efficiency. It also explores different types of AI technologies that can be used to automate and streamline business processes. Also covered are relevant case studies and best practices for implementing AI solutions in successful organizations.
Topics:

a)Introduction to AI-powered Business Operations
b)Types of AI Technologies for Business Operations
c)Best Practices for Implementing AI Solutions
d)Evaluating ROI of AI Investments

Learning Objectives:
•Discuss the benefits of using AI in business operations and familiarise applications in successful organisations
•Explore the different types of AI technologies that can be used to automate and streamline operations e.g., robotic process automation (RPA), natural language processing (NLP), and machine learning (ML)
•Analyse company case studies on their successful AI implementation from the identification of the right use cases, selection of appropriate AI tech, building infrastructure, and the development of processes that support the AI solutions
•Evaluate the ROI of AI investments in terms of cost savings and productivity gain, measure implementation success, and use data for sustainability and continuous improvement